How can you more effectively collect survey data through phone or in-person interviews? Which mode is more effective for asking sensitive questions? Readers who are looking for an answer to these questions will find this book to be a thorough guide to doing face-to-face and telephone interviews. The book explains how to write interview questions with structured interviewer instructions, write questions that are most effective for phone and in-person interviews, write pre-letters and scripts for a pre-call, organize a flowing interview script that considers possible question order effects, design an eligibility screen, and write a job description for an interviewer. The volume also shows how to develop an interviewer training manual and training session.
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The Fugitive Game: Online with Kevin Mitnick by Jonathan Littman, ISBN 0316528692
Kevin David Mitnick was cyberspace's most wanted hacker. Mitnick could launch missiles or cripple the world's financial markets with a single phone call - or so went the myth. The FBI, phone companies, bounty hunters, even fellow hackers pursued him over the Internet and through cellular airways. But while Mitnick's alleged crimes have been widely publicized, his story has never been told. Now Jonathan Littman takes us into the mind of a serial hacker. Drawing on over fifty hours of telephone conversations with Mitnick on the run, Littman reveals Mitnick's double life; his narrow escapes; his new identities, complete with college degrees of his choosing; his hacking techniques and mastery of "social engineering"; his obsession with revenge.
The Fugitive Game: Online with Kevin Mitnick by Jonathan Littman, ISBN 0316528692
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Cellular Phones, Public Fears, and a Culture of Precaution by Adam Burgess, ISBN 0521520827
Adam Burgess' study is the first account of the health panic surrounding cellular phones that developed in the mid 1990s. Explaining that the related health anxieties had little substantial basis, Burgess traces the origins of the panic and how and why it grew so significantly in some societies, but not in others. The book also outlines a history and sociology of the cell phone, and compares popular reactions to other technologies, such as x-rays and radar.
Cellular Phones, Public Fears, and a Culture of Precaution by Adam Burgess, ISBN 0521520827
Cellular phone rental > Cellular Phones, Public Fears, and a Culture of Precaution by Adam Burgess, ISBN 0521520827
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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach Us About Creating Lifetime Customers
What's the secret to wowing customers while maintaining a loyal and dedicated workforce? Readers learn how to do business "The Enterprise Way" in this audiobook about America's #1 car rental company.
Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach Us About Creating Lifetime Customers
Cellular phone rental > Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach Us About Creating Lifetime Customers
Silent Phone Sensor Light by Badger Basket